1. What is WCP?
WCP is a leading eCommerce platform that specializes in exporting Korean-made aesthetic products to clinics around the world. We connect international clinics with top-quality products from renowned Korean manufacturers, ensuring access to the latest advancements in the aesthetic industry.
2. What types of products does WCP offer?
WCP offers a wide range of aesthetic products, including skincare, beauty devices, dermal fillers, thread lift products, and more. Our carefully curated selection includes popular Korean brands known for their innovation, quality, and effectiveness.
3. Are the products on WCP authentic?
Absolutely! We take great pride in offering only authentic Korean products sourced directly from authorized manufacturers and distributors. We have established strong partnerships with renowned brands in the Korean aesthetic industry to ensure that our customers receive genuine and high-quality products.
4. How can I place an order on WCP?
Placing an order on WCP is quick and easy. Simply browse our website, select the products you need, and add them to your cart. Proceed to the checkout page, where you'll provide your shipping information and complete the payment securely. Once your order is confirmed, we'll process it promptly and ship it to your designated location.
5. What are the shipping options available?
We offer reliable and efficient international shipping services to clinics worldwide. We work with trusted logistics partners(EMS, FedEx, DHL) to ensure that your orders are delivered safely and on time. The shipping options and associated costs will be displayed during the checkout process based on your location.
Orders are dispatched one business after ordering and delivery times are usually 3-5 business days.
6. What payment methods does WCP accept?
WCP accepts a variety of payment methods, including major credit cards (Visa, Mastercard, American Express). You can choose the option that is most convenient for you during the checkout process.
7. What is the return policy?
We strive to provide you with the best customer experience, and if you receive a damaged or incorrect product, we will gladly arrange a return or replacement. Please contact us at info@westcoastpartners.com quoting your order number to arrange a return/replacement.
8. Can I track the status of my order?
Yes, you can track the status of your order by logging into your WCP account and accessing the order tracking section. We provide regular updates on the progress of your shipment, allowing you to stay informed about its estimated delivery date.
9. How can I contact WCP for further assistance?
If you have any questions, concerns, or require additional assistance, our dedicated customer support team is here to help. You can reach us by visiting our Contact Us page and filling out the inquiry form. We strive to respond to all inquiries promptly and provide the support you need
